Asset Living, ACE™ Virtual Leasing Assistant powered by LeaseHawk
ACE™ Virtual Leasing Assistant powered by LeaseHawk is a comprehensive AI solution that interacts with renters through voice, chat, and text to answer common leasing and resident questions, collect guest card information and set appointments. Asset Living was looking for a solution to add efficiency to their leasing process and maximize workforce enablement.
Challenges
- Enable prospects to self-qualify before contacting the leasing team.
- Reduce operational overhead and create greater workforce flexibility.
- Improve the overall leasing experience for prospects.
Our Approach
To engage and nurture renters on the communication channel they prefer, whether that’s via phone call, text, or chat. Additionally, it can be implemented across your entire digital marketing footprint, including Google, ILS, and social media listings to ensure prospects get the information they need to make an informed decision faster.
The Results
Cut through the noise to provide value by answering common leasing questions, providing current pricing and availability, and scheduling tours. While ACE is working in the background onsite teams can focus on high priority leasing tasks to ensure quality service for both current and future residents at every property.
- 39 Communities using ACE
- 7,810 Guest Cards collected
- 3,362 Appointments Set
- 29,362 Leasing questions answered