HOUSTON (MARCH 20, 2025) – Asset Living, one of the largest property management companies in the nation, is proud to announce that four of its multi-family communities have won a 2025 Kingsley Excellence Award, which recognizes properties who continually exceed industry standards and consistently deliver an outstanding customer experience based on 2024 survey results.
The four properties recognized for outstanding performance in 2024 are the Ovation, Regency RidgeGate, Sequel, and Volta at Voyager. This achievement reflects their commitment to exceptional service and resident satisfaction, surpassing the Kingsley Index™ benchmark for overall customer experience.
To qualify for a Kingsley Excellence Award, a property’s resident satisfaction must exceed the Kingsley IndexTM, the most comprehensive performance benchmarking database in the real estate industry, representing more than 7 million prospects and residents surveyed annually.
“I want to wish Asset Living a well-deserved congratulations on earning this prestigious recognition,” said Grace Hill CEO Kendall Pretzer. “Winning a Kingsley Excellence Award highlights your commitment to delivering exceptional service and exceeding industry standards. This achievement is a testament to your dedication to creating outstanding experiences for residents and customers.”
For more information regarding Asset Living’s expertise in multi-family communities, visit services page or reach out directly to contact an expert on the team.
About Asset Living
Founded in 1986, Asset Living is a Houston-based real estate management firm. With a growing portfolio that includes a multitude of properties across the nation, Asset provides services to a variety of clients that include property management, asset management, receivership, and investment services. Asset is a member of The Institute of Real Estate Management and is recognized as an Accredited Management Organization. To learn more, please visit www.assetliving.com.
About Grace Hill
Grace Hill provides technology-enabled talent performance solutions that help owners and operators of real estate properties increase property performance, reduce operating risk, and grow top talent. Its industry-leading solutions covering policy, training, assessment, survey, and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise, and outstanding customer support. Today, more than 500,000 real estate professionals from more than 2,300 companies rely on talent performance solutions from Grace Hill. Visit us at gracehill.com or on LinkedIn.
Methodology for Kingsley Excellence Awards
All Grace Hill KingsleySurveys clients can be eligible for the award and are not solicited to participate. To earn the award, a property’s resident satisfaction must exceed the Kingsley Index, which is the most comprehensive performance benchmarking database in the real estate industry.
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